Last Updated: [05-oct-2023]
1. Refund Overview
At VisionTSPerfumes.com, we want you to be satisfied with your purchases. This Refund Policy outlines our refund and exchange procedures. By making a purchase on our website, you agree to the terms outlined below.
2. Eligibility for Refunds and Exchanges
a. Damaged or Defective Items
If you receive a damaged or defective Perfumes, please contact our Customer Support team within [number of days, e.g., 2 days] of receiving your order. We will provide instructions for returning the item.
b. Incorrect Item Received
If you receive an incorrect Perfumes, please contact our Customer Support team within [number of days, e.g., 2 days] of receiving your order. We will arrange for the correct item to be sent to you or provide a refund if the correct item is unavailable.
c. Change of Mind
We understand that your preferences may change. If you wish to return or exchange an item for reasons other than damage or defects, please contact our Customer Support team within [number of days, e.g., 2 days] of receiving your order. Please note that you will be responsible for return shipping costs, and the item must be in its original condition and packaging.
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [number of days, e.g., 2 days].
4. Exchanges
If you are eligible for an exchange due to damage, defects, or receiving the incorrect item, we will arrange for a replacement item to be sent to you as soon as possible.
5. Non-Refundable Items
Certain items are non-refundable, including:
6. Contact Us
If you need to initiate a return, exchange, or have questions about our Refund Policy, please contact our Customer Support team at: acetechnollc@gmail.com
7. Changes to this Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the revised "Last Updated" date. Please check this page periodically for updates.